Services
OUR SERVICES
Aexiora Business Solutions provides services and solutions for high-volume, mission-critical organization seeking to drive efficiency with their business process.
Customer Service / Help Desk Support
Aexiora Business Solution is able to provide you with a comprehensive and high level customer service or help desk support by leveraging on our high end IT infrastructure which includes Automatic Call Distribution (ACD), caller ID identification, programmable call flows, Interactive Voice Response (IVR) and voice recording system.
With Aexiora Business Solutions as your outsourced partner, we provide you with multiple support channels ranging from voice, e-mail, chat and call support. We also cater for 24/7 customer support services and in different languages in accordance with your preference.
With Aexiora Business Solutions as your outsourced partner, we provide you with multiple support channels ranging from voice, e-mail, chat and call support. We also cater for 24/7 customer support services and in different languages in accordance with your preference.
Leads Generation / Appointment Setting
At Aexiora Business Solution, we believe in the concept of customer acquisition (Business to Business – B2B or Business to Consumer – B2C) via leads generation or appointment setting. This process is often overlooked as companies invest heavily in social media or traditional advertising without realising that there is no personal engagement with prospective customers.
With Aexiora Business Solutions as your partner, we strive to focus on the ability to not only drive but capture opportunity and improve the overall acquisition rates which new prospects are delivered. This will in turn generate revenue for your company at a more cost effective and efficient manner.
With Aexiora Business Solutions as your partner, we strive to focus on the ability to not only drive but capture opportunity and improve the overall acquisition rates which new prospects are delivered. This will in turn generate revenue for your company at a more cost effective and efficient manner.
Customer Survey Service
At Aexiora Business Solutions, we appreciate the importance of customer retention. We are able to assist you to obtain feedback or suggestion from customers based on the products or services that have been offered to them. At the same time, we will verify the customers’ data and ensure that the information is of the latest.
The survey or verification of data can be on ad-hoc basis or long term and in various languages, depending on your requirement.
Telemarketing / Telesales
As your preferred partner, Aexiora Business Solutions is able to assist you to generate revenue via telemarketing or tele sales, which is one of the most interactive and effective advertising platforms.
With telemarketing, we can cross-sell products or services and adapt to customers’ requirements with just one phone call. This is in fact one of the cheapest advertising mediums bundled in with personal interaction targeting the mass market.
With telemarketing, we can cross-sell products or services and adapt to customers’ requirements with just one phone call. This is in fact one of the cheapest advertising mediums bundled in with personal interaction targeting the mass market.
EXCLUSIVE SERVICES
Services and Technical support to match your needs
Call Center Service
We provide 24X7 Manage Call center outsourcing service, onsite and offsite contact center solutions to suits your budget.
App Development
Our expert analysts ranked the leading mobile app development companies that create fully functional and high performing applications.
business Plan
Business plan provider for any kind of online business
Consultancy
With our experts in the industry, make your business more accurate
E-Commerce
Business plan provider for any kind of online business
Website Development
We make your website hassle free and convenient for any business
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